Shipping & Returns
Shipping
Australian Shipping
Hey Aussie fam! We're glad to offer you a couple of shipping options to get your Monty Monitor order on its way ASAP.
- Free standard shipping on all orders (2-8 business days)
- $10 express shipping (1-4 business days)
- Free express shipping when you by two or more Montys
United States Shipping
- Free standard international shipping on all orders (6-27 business days)
- $10 express international shipping (4-8 business days)
United Kingdom Shipping
- Free standard international shipping on all orders (6-27 business days)
- $10 express international shipping (4-8 business days)
Somewhere Else?
Shipping location not listed? Submit a request in our contact form to see if we can organise a special order for you!
Returns
Hardware Warranty
Monty Monitor and "I'm Perfect" Monty is covered by our hardware warranty. If you're experiencing issues with your Monty Monitor device or charger, please contact us and we'll offer replacement support.
100% Money Back Returns
We're sure that you and your compost are destined to love Monty Monitor.
However, if Monty is not meeting your compost requirements, please be assured that we will offer a full refund and pre-paid returns satchel for you to post back Monty Monitor.
Simply send us an email with your name and order details and we'll get the process underway.
Please note: "I'm Perfect" Monty Monitors are final sale, regardless of the aesthetic imperfections. However, "I'm Perfect" Monty Monitors are covered by our hardware warranty. If for any reason your "I'm Perfect" Monty Monitor is experiencing issues, we'll offer replacement support.
"I'm Perfect" Monty Monitor
Please note: "I'm Perfect" Monty Monitors are final sale, regardless of the aesthetic imperfections. However, "I'm Perfect" Monty Monitors are covered by our hardware warranty. If for any reason your "I'm Perfect" Monty Monitor is experiencing issues, we'll offer replacement support.
Have a question or suggestion?
Let's get in touch!
Our customer support is available Monday to Friday: 9am-5pm.
We aim to provide a response within 24hrs.
Our small but dedicated team are committed to getting back to you as soon as possible!